The Resolution Center is seeking a Mediation Case Manager to provide direct support to people in conflict by receiving referrals and inquiries, conducting intake conversations, setting up mediation services, and overseeing full case management of active cases. The Mediation Case Manager is a public-facing role with significant outreach and partnership-building responsibilities.

The Mediation Case Manager is a full-time staff member with a new-hire starting salary of $45,000 - $50,000 per year, who is responsible for full program management of the Housing Mediation Program and case management of other community and court-referred conflicts, with a particular focus on Re-Entry Mediation. The person in this role reports to the Executive Director and works closely with peers and mentors from a variety of professional backgrounds, including the Manager of Mediation Services, Program Coordinator, Director of Youth Programs, Board, volunteers, partner organizations, and clients.

We welcome applicants who are eager to contribute to an established community-based nonprofit organization, focused on the mission of empowering people with conflict resolution skills and services. We offer staff members professional development opportunities including Basic Mediation Training and continuing education in conflict and communication skills.

TO APPLY: send resume and cover letter by email to This email address is being protected from spambots. You need JavaScript enabled to view it., with the subject line “Mediation Case Manager – [last name]” by November 30 2023

For full details about the position and hiring process, please review the full job description here.


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100 Cummings Center Suite 307J,
Beverly, MA 01915

Basic Mediation Training October 2024

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